Customer support, internal service, and client matters in one configurable workspace. AI is built into every plan, not billed by the resolution, never a surprise on the invoice.
From $15 / seat / month · AI included · no card to start
Every channel, one queue
How it works
Email, chat, web forms, WhatsApp, SMS, social and your own API land in one place. Point them at Sysflows once, with no per-inbox juggling.
Every message becomes a ticket inside a case that remembers the whole relationship, so your team picks up mid-sentence, not from scratch.
Triage, drafted replies grounded in your knowledge base, and summaries, all included. You confirm; it does the typing.
One platform
Not a ticketing tool with bolt-ons. A configurable platform where cases, AI, channels, and transparent pricing are part of the same system.
Cases
One container for every ticket, chat, email, file, and the people involved, across months and channels. Because your AI reads the whole case, not just the latest message, it answers like someone who actually knows the account.
Explore Cases →Included AI
Drafts grounded in your knowledge base, auto-triage, and summaries, all included, with a fixed allowance and a switch to turn any of it off.
What's included →Transparent pricing
No metered per-resolution AI fees. No automatic overage invoices. No annual creep.
Configurable
The same platform runs a support desk, an intake team, an internal service desk, or a client-engagement practice.
Every channel
Email, live chat, web forms, SMS, WhatsApp, Messenger, Instagram, Telegram and your own API, all landing in a single, calm queue.
See channels →Security & isolation
A dedicated database per workspace, never pooled into a shared table. Encrypted in transit and at rest, with US / AUS data residency.
How we handle data →Built for what's next
The incumbents bolt AI on and meter it. We built the platform around it, and kept the price honest.
The shift
Pricing
Per seat. AI and a fixed token allowance included on every tier.
$15/seat/mo
billed annually
300K tokens / seat / mo$32/seat/mo
billed annually
750K tokens / seat / mo$55/seat/mo
billed annually
1.5M tokens / seat / moA loaded competitor seat runs ~$265/mo with AI add-ons. Sysflows Pro is $55, AI included.
Estimate: a loaded competitor seat at $265/mo (AI add-ons on) vs Sysflows Pro at $55/mo, AI included. Competitor pricing changes, so figures are illustrative.
Early access
We're just getting started, and the people who join now get the best deal we'll ever offer.
Lock today's per-seat price for as long as you stay. No renewal creep, ever.
Talk to the people building Sysflows. Your feedback shapes the roadmap, not a ticket queue.
The AI inside Sysflows runs on Claude: frontier models, included in every plan, no separate AI bill.
“We built Sysflows because our own tools kept getting pricier and dumber at the same time. We wanted one platform that remembers the customer, includes the AI, and never surprises you on the invoice, so we made it.”
FAQ
No. AI is included in every plan, with a fixed monthly token allowance per seat. There's no per-resolution fee and no separate AI add-on. Top-ups are opt-in, with hard caps.
No card required. Start a 14-day full trial, and only add billing details if you decide to stay.
You can cancel renewal at any time. On a monthly plan, billing stops at the end of the current month. On an annual plan, you keep full access until the end of the term you've already paid for, but the annual fee isn't refunded for the unused months. Annual saves you ~20%, so choose it when you're confident you're staying.
AI features pause rather than quietly billing you. You'll get alerts as you approach the cap, and you can opt into a top-up (with a hard limit you set) or just wait for next month's allowance.
Yes. Your organisation gets its own dedicated database, never pooled into a shared table with other Sysflows customers, encrypted in transit and at rest, with US or AUS data residency. More on security →
Email, live chat, web forms, SMS / MMS, WhatsApp, Messenger, Instagram, Telegram, and your own API, all in one queue. Plus integrations with Slack, Teams, Discord, Microsoft 365, Twilio, OneDrive, SharePoint, and DocuSign e-signature.
Switch in a day
No credit card · 14-day full trial