Every channel
One queue for everywhere customers reach you.
Email, live chat, web forms, SMS, WhatsApp, Messenger, Instagram, Telegram and your own API, all landing in a single, calm queue.
See channels →The service platform for the AI era.
Customer support, internal service, and client matters in one configurable workspace. AI is built into every plan, not billed by the resolution, never a surprise on the invoice.
From $15 / seat / month · AI included · no card to start
Every channel, one queue
How it works
From scattered inboxes to one calm queue, in three steps.
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01
Connect your channels
Email, chat, web forms, WhatsApp, SMS, social and your own API land in one place. Point them at Sysflows once, with no per-inbox juggling.
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02
Work everything from one queue
Every message becomes a ticket inside a case that remembers the whole relationship, so your team picks up mid-sentence, not from scratch.
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03
Let AI handle the repetitive part
Triage, drafted replies grounded in your knowledge base, and summaries, all included. You confirm; it does the typing.
One platform
Everything a service team needs, in one place.
Not a ticketing tool with bolt-ons. A configurable platform where cases, AI, channels, and transparent pricing are part of the same system.
Cases
A ticket is a moment. A case is the relationship.
One container for every ticket, chat, email, file, and person involved. Your AI reads the whole case, so it answers like it actually knows the account.
Explore Cases →Transparent pricing
The price is the price.
No metered per-resolution AI fees. No automatic overage invoices. No annual creep.
$55Sysflows Pro / seat, AI included, versus ~$265 on a loaded competitor seat.
Configurable
Shape it to your work, not the other way around.
The same platform runs a support desk, an intake team, an internal service desk, or a client-engagement practice.
- Ticket types
- Custom fields
- Stages
- Workflows
- Forms
- Data tables
- Approvals
- Branding
Included AI
The AI is already in the price.
Drafts grounded in your knowledge base, auto-triage, and summaries, all included, with a fixed allowance and a switch to turn any of it off.
What's included →Security & isolation
Your data, in a database of its own.
A dedicated database per workspace, never pooled into a shared table. Encrypted in transit and at rest, with US / AUS data residency.
How we handle data →Built for what's next
Service software that gets smarter, not pricier.
The incumbents bolt AI on and meter it. We built the platform around it, and kept the price honest.
The shift
Your tools got more expensive. Your work got more complicated. We fix both.
Tickets that close and forget
Cases that remember the whole relationship
AI sold as an add-on, metered per resolution
AI included in every plan, fixed token allowance
A bill that creeps up every renewal
Transparent pricing, same as the day you signed
A surprise overage invoice
Hard caps and alerts: you decide before you spend
Software locked to one industry
One platform you configure to your own work
Pricing
Simple pricing. AI in every plan.
Per seat. AI and a fixed token allowance included on every tier.
Starter
$15/seat/mo
billed annually
300K tokens / seat / mo- Unified multi-channel queue
- Cases & knowledge base
- Included AI assistance
- Data residency (US / AUS)
Growth
$32/seat/mo
billed annually
750K tokens / seat / mo- Everything in Starter
- Workflows & automation
- AI Agents & SLAs
- ≈ 150 AI assists / seat / mo
Pro
$55/seat/mo
billed annually
1.5M tokens / seat / mo- Everything in Growth
- SSO / SAML & audit logs
- Advanced reporting
- ≈ 300 AI assists / seat / mo
See what you'd save
A loaded competitor seat runs ~$265/mo with AI add-ons. Sysflows Pro is $55, AI included.
Competitor / yr
$31,800
Sysflows Pro / yr
$6,600
You save / yr
$25,200
Estimate: a loaded competitor seat at $265/mo (AI add-ons on) vs Sysflows Pro at $55/mo, AI included. Competitor pricing changes, so figures are illustrative.
Early access
Be one of our first 50 customers.
We're just getting started, and the people who join now get the best deal we'll ever offer.
Founding pricing, locked for life
Lock today's per-seat price for as long as you stay. No renewal creep, ever.
A direct line to the team
Talk to the people building Sysflows. Your feedback shapes the roadmap, not a ticket queue.
Built on Anthropic's Claude
The AI inside Sysflows runs on Claude: frontier models, included in every plan, no separate AI bill.
“We built Sysflows because our own tools kept getting pricier and dumber at the same time. We wanted one platform that remembers the customer, includes the AI, and never surprises you on the invoice, so we made it.”
FAQ
Questions, answered before you ask.
Does the AI cost extra?
No. AI is included in every plan, with a fixed monthly token allowance per seat. There's no per-resolution fee and no separate AI add-on. Top-ups are opt-in, with hard caps.
Do I need a credit card to start?
No card required. Start a 14-day full trial, and only add billing details if you decide to stay.
Can I cancel anytime?
You can cancel renewal at any time. On a monthly plan, billing stops at the end of the current month. On an annual plan, you keep full access until the end of the term you've already paid for, but the annual fee isn't refunded for the unused months. Annual saves you ~20%, so choose it when you're confident you're staying.
What happens when I hit the token cap?
AI features pause rather than quietly billing you. You'll get alerts as you approach the cap, and you can opt into a top-up (with a hard limit you set) or just wait for next month's allowance.
Is my data isolated from other customers?
Yes. Your organisation gets its own dedicated database, never pooled into a shared table with other Sysflows customers, encrypted in transit and at rest, with US or AUS data residency. More on security →
Which channels can I connect?
Email, live chat, web forms, SMS / MMS, WhatsApp, Messenger, Instagram, Telegram, and your own API, all in one queue. Plus integrations with Slack, Teams, Discord, Microsoft 365, Twilio, OneDrive, SharePoint, and DocuSign e-signature.
Switch in a day
Keep your money. Keep your customers.
No credit card · 14-day full trial